DevOps & SRE
Observability, monitoring, incident response
OpenTelemetry, paging, and SLOs wired so your team finds out about incidents before customers do.
The problem
Sound familiar?
- 01Alerts are noisy or missing; on-call burnout is real.
- 02Logs are unsearchable; debugging means SSH-ing to instances.
- 03No traces — root cause takes hours, not minutes.
What we deliver
Concrete outputs.
OpenTelemetry instrumentation across services and runtimes
CloudWatch + Grafana + Loki dashboards for the golden signals
PagerDuty / Opsgenie alert routing with sensible escalation
SLOs with error budgets and burn-rate alerts
Per-service runbooks linked from every alert
Postmortem template and review cadence
Methodology
How we run it.
Phase 1
Assess
Alert audit, log pipeline review, MTTR baseline.
Phase 2
Instrument
Tracing, metrics, logs, dashboards per service.
Phase 3
Operate
SLOs, alert tuning, postmortem cadence.
Related capabilities
What pairs well with this.
- DevOps & SRE
24/7 operations and SRE
On-call rotation, paging, and postmortems — operated by experienced SREs so your engineers stay on product.
Read more - DevOps & SRE
Kubernetes and container orchestration
EKS clusters that boot, scale, and stay secure — without becoming a full-time job for one engineer.
Read more - Cloud Engineering
Security, compliance, and governance
Account, network, identity, and data controls that pass an auditor — not just a checklist on a slide.
Read more
Get started
Ready to scope observability, monitoring, incident response?
Book 30 minutes — we’ll tell you honestly whether the partnership model fits or whether an SOW is the better path.